All-in-One Software for Guided Tours & Activities Software
From online reservations and guide scheduling to automated communications and reporting, The Flybook gives tour and activity operators everything they need to run a more efficient business.
#1 Guided Tours & Activities Reservation Platform
Your Reservation System Should Help Grow Your Business, Not Slow It Down
The Flybook provides guided tour and activity operators with a complete reservation and business management platform designed to streamline operations, increase bookings, and create exceptional guest experiences. Manage tours, guides, schedules, equipment, waivers, payments, and guest communications from one centralized system.
What Is Most Important To You?
Solutions for Guided Tours & Activities
The Flybook offers reporting and analytics that help you run more profitable tours and activities.
Performance Dashboard
Monitor the health of your business in real time with a customizable performance dashboard built for tour and activity operators. Track bookings, revenue, guest counts, guide utilization, activity performance, and other key metrics from a single view. Visual reports and dashboards make it easy to identify trends and make informed operational decisions.
Customizable Reporting
Every tour and activity business has unique goals and operational requirements. The Flybook’s reporting tools allow you to create custom reports focused on the metrics that matter most, whether that’s booking volume, revenue by activity, guide performance, guest demographics, equipment utilization, or seasonal demand trends. Access the data you need to optimize operations and drive growth.
Business Intelligence Access
Turn reservation and operational data into actionable insights. The Flybook’s business intelligence tools help you analyze booking trends, identify your most profitable tours, understand guest behavior, measure marketing performance, and forecast demand. With greater visibility into your business, you can make smarter decisions about staffing, scheduling, pricing, and future expansion.
Used by
Feature Highlights
Manage every aspect of your guided tour and activity business from one platform, from online bookings and guide scheduling to marketing, reporting, and guest engagement.
Integrations
Connect The Flybook with the tools that power your tour and activity business. Integrations with marketing platforms, review management software, accounting systems, photo providers, and operational tools help automate workflows, improve guest engagement, and create new revenue opportunities.
Abandoned Cart Recovery
Turn abandoned bookings into confirmed reservations with automated follow-up campaigns. Reach guests who leave before completing their purchase and encourage them to return and book their tour, rental, or activity before spots fill up.
Capacity Management
Easily manage guide availability, equipment inventory, vehicles, tour departures, and activity capacities from one centralized platform. Prevent overbooking, maximize resource utilization, and ensure every experience runs smoothly.
Gift Cards
Sell customizable digital gift cards and activity vouchers directly through your website. Perfect for holidays, birthdays, and special occasions, gift cards help drive new bookings and generate revenue before guests even arrive.
Point of Sale (POS)
Process retail sales, merchandise purchases, equipment rentals, photo packages, snacks, and other add-ons through the same system that manages reservations. Track inventory, simplify transactions, and increase revenue from every guest visit.
Packages & Bundles
Encourage larger bookings by combining tours, rentals, transportation, lodging, or premium experiences into attractive packages. Create special offers, seasonal promotions, and multi-activity bundles that increase average booking value.
Membership & Loyalty Programs
Build a loyal customer base with memberships, season passes, local discounts, and loyalty programs. Reward repeat guests, encourage recurring bookings, and create exclusive experiences for your most valuable customers.
CRM & Guest Relationship Management
Keep track of every guest interaction from inquiry to repeat booking. Manage leads, group reservations, private tour requests, waitlists, and follow-up communications through customizable workflows that help your team deliver exceptional service and build long-term guest relationships.
97
%
Satisfaction Rate
Built by People from the Outdoor Industry
Software Made for the Outdoors
u0022Flybook’s flexibility is a game-changer for us. It adapts to our diverse needs, allowing for creative tour options with different start times, locations, and staff. The backend tools help us analyze past trips and use data to improve future bookings. u0022
Partners & Integrations
Scalable for all Rental Businesses
20
+
Years in Business
Request A Demo
Best reservation system on the market! We had built our own online reservation after trying most of the outdoor reservation systems on the market. Those other systems just did not get the complexities of multi-sport guide tours, rentals and lodging. There were always vital pieces missing from equation. Flybook took the a seat at our table, worked out the customer flow, manager reports, and the office’s back end needs and proved not just helpful, but became an intricate part of our team.
The Outdoor Adventure Center