Lodging Resort Reservation &

Management Software

Manage accommodations, activities, guest communications, payments, and on-property experiences from a single reservation platform built for modern lodging resorts.

A-frame cabin with scenic mountain views at sunset.

#1 LODGING RESERVATION Platform

Your Reservation System Should Drive Revenue, Not Create More Work

The Flybook provides lodging resorts with a complete reservation and guest management platform designed to simplify operations, increase direct bookings, and enhance the guest experience. Manage accommodations, activities, guest communications, payments, and reporting from a single, easy-to-use system.

Increase Revenue with Upsells and Add-OnsBoost revenue by offering room upgrades, spa treatments, dining experiences, equipment rentals, excursions, late checkouts, and other resort amenities during the booking process. Present personalized recommendations that encourage guests to enhance their stay before they arrive.
Create Packages and Resort ExperiencesBundle accommodations with activities, dining credits, wellness services, seasonal promotions, and other amenities to create compelling resort packages. Allow guests to customize their stay or choose from pre-built offers through a seamless booking experience.
Automate Guest CommunicationsDeliver a better guest experience with branded, automated emails and text messages. Send booking confirmations, pre-arrival information, upsell opportunities, check-in instructions, and post-stay follow-ups automatically, helping your team save time while increasing guest engagement and repeat bookings.

Solutions for Lodging Resorts

The Flybook offers reporting and analytics for smarter resort management.

Performance Dashboard

Monitor the health of your resort in real time with a customizable performance dashboard. Track occupancy rates, bookings, revenue, guest spending, package sales, and other key metrics from a single view. With easy-to-read charts and reports, you can quickly identify trends and make data-driven decisions that improve profitability.

Customizable Reporting

Every lodging resort has unique goals and operational requirements. The Flybook’s reporting tools allow you to build custom reports focused on the metrics that matter most, whether that’s occupancy, average daily rate (ADR), revenue per available room (RevPAR), guest demographics, package performance, or seasonal booking trends. Access the insights you need to optimize operations and drive growth.

Business Intelligence Access

Transform reservation and guest data into actionable business insights. The Flybook’s business intelligence tools help you analyze booking patterns, identify your most profitable offerings, measure marketing effectiveness, and better understand guest behavior. With deeper visibility into your resort’s performance, you can make more informed decisions about pricing, staffing, promotions, and future investments.

Used by

pic thrive
intopia
airBNB
REI
TripAdvisor
bass pro shops
vrbo
go ape
Fotaflo

Feature Highlights

Your business is unique and so our features are designed so you can curate your business and operations management.u003cbru003e

Integrations

Connect The Flybook with the systems your resort depends on every day. Integrations with leading marketing, guest experience, accounting, review management, and operational tools help streamline workflows, improve service, and create new opportunities to drive revenue.

Abandoned Cart Recovery

Recover lost bookings and increase direct revenue with automated abandoned cart campaigns. Remind prospective guests to complete unfinished reservations and keep your resort top of mind as they plan their next getaway.

Capacity Management

Easily manage room inventory, resort amenities, activities, excursions, and shared resources from a single platform. Whether you’re coordinating spa appointments, guided tours, equipment rentals, or seasonal experiences, The Flybook helps prevent overbooking and maximize availability.

Digital Gift Cards

Sell customizable digital gift cards and resort certificates directly through your website. Encourage holiday purchases, special occasion gifting, and future stays while generating revenue year-round.

Point of Sale (POS)

Manage retail shops, dining outlets, equipment rentals, and other on-property purchases through the same platform that handles reservations. Track inventory, process transactions, and increase guest spending with bundled offers and add-ons.

Packages & Promotions

Create and promote resort packages that combine accommodations with dining, spa services, activities, excursions, and seasonal experiences. Offer discounts, upsell premium experiences, and make it easy for guests to book complete vacation packages.

Membership & Loyalty Programs

Reward repeat guests and local visitors with membership programs, loyalty benefits, exclusive pricing, and special offers. Build stronger guest relationships while encouraging repeat bookings and long-term engagement.

CRM & Guest Relationship Management

Manage every guest interaction from initial inquiry to repeat stay. Track leads, group bookings, event requests, waitlists, and guest communications through customizable pipelines that help your team deliver exceptional service and increase guest retention.

97

%

Satisfaction Rate

Built by People from the Outdoor Industry

Software Made for the Outdoors

“Flybook’s flexibility is a game-changer for us. It adapts to our diverse needs, allowing for creative tour options with different start times, locations, and staff. The backend tools help us analyze past trips and use data to improve future bookings. “

Photo credit to Courtney Braun, Co-Owner at Wanderlust Tours
Courtney BraunCo-Owner at Wanderlust Tours

clients

Intopia
AirBNB
REI
Tripadvisor
VRBO
FotaFlo
picthrive
Bass Pro Shops
WordPress

Scalable for all Rental Businesses

20

+

Years in Business

Request A Demo

Best reservation system on the market! We had built our own online reservation after trying most of the outdoor reservation systems on the market. Those other systems just did not get the complexities of multi-sport guide tours, rentals and lodging. There were always vital pieces missing from equation. Flybook took the a seat at our table, worked out the customer flow, manager reports, and the office’s back end needs and proved not just helpful, but became an intricate part of our team.

The Outdoor Adventure Center